Shipping policy

DELIVERY

United Kingdom (exc. Northern Ireland) - £3.50 or free on orders over £80

Northern Ireland - £4.50 or free on orders over £80


Free shipping on the below locations on orders £100+

EU - £7.99
       
International - £10.99
(United Arab Emirates, Australia & United States)
      
Everywhere Else - £12.99
    

We endeavour to dispatch all orders within 4 working days however we do ask for your patience during busy periods. Every product is carefully wrapped before being posted to you to ensure it arrives in perfect condition. 

If you need to make any changes to your order, including changing the shipping address, please reach out within 24 hours of placing the order. Kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to update your order upon request.

Please ensure your delivery address is input correctly, we are not responsible for lost parcels if the address / postcode has been entered incorrectly.

CUSTOMS & IMPORT FEES

Kefi ships all orders from the United Kingdom. International customers are responsible for paying any customs duties, import taxes, tariffs or handling fees charged by their destination country.

These fees vary by country, so please check your local customs regulations before placing your order.

Please do not refuse delivery of your order. If a parcel is refused or returned because customs fees have not been paid, any refund issued will be less the original shipping cost and any return shipping or handling fees incurred by Kefi.

 

GENERAL DELIVERY INFORMATION

Please be aware that UK public holidays will affect your expected delivery date

All of our deliveries are carbon neutral

We do not ship to PO boxes, parcel lockers, APO or FPO addresses at this time